ff bajaj Privacy Policy

1 Introduction and Scope

ff bajaj is a secure and trusted online entertainment platform for Bangladeshi users. Protecting your privacy is our priority. This privacy policy explains what information we collect when you use the ffbajaj.cam website and its associated mobile applications, how we store and process that information, and under what circumstances it may be shared with third parties.

This policy applies to all ff bajaj services — including casino gaming, sports betting, payment transactions, customer support, and promotional activities. Please read this policy carefully before using any part of the site. If you disagree with any part of it, please refrain from using the service.

This platform is only for individuals aged 21 or older. By providing personal information, you confirm that you meet this age requirement.

2 What Information We Collect

2.1 Registration and Account Information

We collect the information you provide when creating an account on ff bajaj, including:

• Full name and date of birth
• Mobile number and email address
• Password (stored in encrypted form — never in plain text under any circumstances)
• Payment method details: information required for bKash, Nagad, Rocket, or bank transfer
• A copy of your National ID card or other government-issued document for identity verification (where applicable)

2.2 Automatically Collected Information

Certain information is recorded automatically while you use the site, such as:

• IP address and device type
• Browser name and version
• Time spent on the site and pages visited
• Gaming activity — bet amounts, win/loss history, session duration
• Data collected via cookies and similar tracking technologies

2.3 Support and Communications

When you contact our customer support team via live chat or email, a record of that conversation is kept. This is used to improve service quality and to resolve any future disputes.

3 Purpose of Data Use

ff bajaj uses the collected information for the following purposes:

1. Account Management: Creating, verifying, and maintaining your account; ensuring login security; enabling password recovery.
2. Transaction Processing: Processing deposit and withdrawal requests; confirming payments via bKash, Nagad, Rocket, and bank transfer.
3. Fraud Prevention: Detecting suspicious activity; preventing multiple account creation or bonus abuse.
4. Customer Support: Responding to your queries and resolving issues.
5. Promotions and Bonuses: Crediting bonuses to your account; determining VIP levels; calculating weekly cashback.
6. Legal Compliance: Retaining data in accordance with applicable laws and providing required information to authorities.
7. Service Improvement: Analysing user behaviour to improve the platform experience.

4 Data Sharing and Disclosure

ff bajaj does not sell your personal information to third parties. However, information may be shared in specific circumstances:

4.1 Service Partners

We work with certain third parties for payment processing, IT services, and customer support. They receive only the information necessary for their designated tasks and are bound by strict confidentiality agreements.

4.2 Legal Obligations

Information may be disclosed in response to lawful instructions from government authorities, law enforcement agencies, or courts. In such cases, ff bajaj acts within the bounds of the law.

4.3 Business Transfers

If there is a significant change to ff bajaj's business structure, user data may form part of that change. Users will be notified in advance of any such event.

5 Cookies and Tracking Technologies

The ff bajaj website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the functionality of the site.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and for security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences (language, theme).
• Analytics Cookies: Help us understand how the site is used and improve the experience.

5.2 Cookie Controls

You can disable non-essential cookies from your browser settings. However, this may limit some features of the site.

6 Data Security Measures

ff bajaj applies industry-standard technical and organisational measures to protect your information:

• SSL Encryption: All data transmitted between the website and server is encrypted using SSL technology.
• Password Hashing: Passwords are never stored in plain text — strong hashing algorithms are used.
• Access Controls: Only authorised staff can access personal information.
• Regular Security Audits: System security is assessed on a regular basis.
• OTP Verification: OTP-based two-step verification for sensitive actions.

Transmitting data over the internet carries inherent risks. While ff bajaj makes every effort to ensure maximum security, it is acknowledged that no technical measure is completely foolproof.

7 Data Retention Period

ff bajaj retains information according to the following policy:

• Active account data is retained for as long as the account remains open and for the legally required period after it is closed.
• Financial transaction records must be retained for a specified period in accordance with government regulations.
• Customer support chat records are kept for a defined period, taking into account dispute resolution requirements.
• Once legal obligations have been met, data is securely deleted or anonymised.

8 User Rights

As a user of ff bajaj, you have certain rights regarding your own information:

• Right to Access: You may request to know what information is held about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: You may request deletion of information that falls outside legal obligations.
• Right to Object: You may object to the processing of your information for specific purposes.
• Data Portability: You may request a copy of your information in a specified format.

To exercise these rights, contact our customer support team via live chat or email. In some cases, it may not be possible to delete information due to legal obligations.

9 Protection of Minors' Data

All ff bajaj services are intended for individuals aged 21 or older. We do not knowingly collect personal information from anyone under 21. If we become aware that a minor's information has been collected, it will be deleted immediately and the associated account will be closed.

We take responsible gaming very seriously. We believe it is every user's responsibility to follow the Responsible Gaming Guidelines.

10 International Data Transfers

ff bajaj's server infrastructure may operate internationally. Your information may be stored on servers located outside Bangladesh. In such cases, we ensure that the destination is operated with appropriate security measures and that the protection of user data is maintained.

11 Third-Party Links and Services

The ff bajaj platform may not include links to external websites; however, connections to third-party systems may exist in the context of payment services (bKash, Nagad, Rocket) or game studio technology. These third parties have their own privacy policies, for which ff bajaj is not responsible.

12 Policy Changes and Updates

ff bajaj reserves the right to update this privacy policy from time to time. When changes are made:

• The updated date on this page will be changed.
• For significant changes, a notification will be sent to your registered email or mobile number.
• Continuing to use the site after changes have been made will be considered acceptance of the new policy.

This privacy policy forms part of our overall terms of use. To understand the full legal framework, please read the Terms and Conditions page.

13 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our customer support team is available in Bengali and English, seven days a week, twenty-four hours a day. For answers to frequently asked questions, you can visit our FAQ section.